Honda — Complaint on insurance repairs

From,
Jai Agarwal
Pyramid Technoplast Pvt Ltd.
office No2, 2nd Floor,
Shah Trade Centre, Rani Sati Road malad E, Mumbai - 400097
Maharashtra India

Sub: Complain of no workmanship by SOLITAIRE HONDA, Mumbai service Advisor name Sujit Samant
Ref: Vehicle No. DN09J0319

Dear Sir/Madam,

After a lot of disappointment we are forced to write you a letter complaining about one of your service centre named SOLITAIRE HONDA represented by Mr SUJIT SAMANT where I have sent my car for repair on account of accident and now its been more than 6 months since the car is still in the workshop.

Mr Sujit is so busy and made me like a beggar to beg him to call me and when i call him he always says either he is busy or he will call back and now I am literally begging to call him and understand.

Now I am writing this email to Honda again begging you for your help and if your team can intervene and take a strong action against the dealer who is creating a nuisance by no workmanship at their end.

I have read so much about Japanese workmanship, their technology, 5sapproach, 6 sigma etc but in your case I do not see anything like this.

I would request your immediate attention and failing to do so, then unfortunately we will have to go the legal route to fight for my rights.

I hope after reading this email your team will come into action and immediately take corrective actions and measures.

Thanks

Jai Agarwal
Pyramid Technoplast Pvt Ltd.
[protected]