Honda — Complaints

Hello,
This is Ganesh from Tiruvannamalai, Tamil Nadu, India. I have been using my Honda Jazz from 2016 onwards. Would like to narrate an incident which I faced in my vehicle service with Jain Cars, Vellore, tamil Nadu, India.

My Vehicle details,
Company – Honda
Car – Jazz
Model – 2016
Vehicle No. – TN 25 BC 9000

From my 1st service onwards I’m complaining about the dashboard noise, but it is not rectified. Now I have driven almost 1L+ Kms. Still it is not fixed.
Recently my vehicle met with an minor accident, Left side door got dent. So left to service, they asked me to change the both the doors. I too agreed to proceed. I left my vehicle on 19th August’21. They said it hardly takes 1 – 2 weeks of time but they gave after a month i.e. on 19th September’21. Will it take 1 month of time for door changing and full service ??? No proper response.

During full service I have mentioned few complaints to attend along with door changes,
1. Dash Board Noise
2. Bonnet sound
3. wheel balancing


They made fixed few of the complaints but after service, some more new problem started,
1. more bonnet noise
2. noise under front passenger seat
3. no proper water wash

It’s really hard to digest about Honda service experience. I ever faced such a worst service experience with Jain cars, Vellore.

Few point about Jain cars,
1. No Proper communication
2. Not maintaining the service delivery date
3. Lack of knowledge for technician
4. Not attending the complaints properly
5. No clear response.

Hope, this is my last car with Honda because of worst service experience with Jain cars, Vellore. If you could help me to fix the problem, it would be a great help. Thanks in Advance.

With Regards,
Ganesh
Contact no. - +91 [protected]