| Address: Wagholi, pune, maharashtra |
I sent my honda city car MH12NP9068 to Crystal Hnda service centrre, wagholi, pune on 13 oct 2020. the service executive sent pictures of tires, which were badly worn out, and asked to replace all the 4 tires. To understand the history of the car tires, in june 2020, the car was sent to crystal honda service center, wagholi and one tire was replaced with new one and wheel alignment was done for my car, for which i had paid for the service during that time. However, during regular service in oct 2020, service executive sent pictures of tires, which are badly damaged. on observation of damaged tires, service executive agreed that the damage of the tires was due to misalignment of wheels. now i fail to understand that how within a span of 4 months all the tires got damaged!!.
Clearly it is concluded that the alignment was not done correctly in june 2020, for which i had paid for the service. I talked to General Manager of service center about this and asked him to replace all the tires and Crystal honda shall bear the cost of replacement and service charge of wheel alignment be refunded. but the same was not agreed.
Today, i feel like cheated by crystal honda service center and am forced to pay for the tires, which was damaged by bad service. It can not be wrong to say that this could be the bad practice, crystal honda service center is doing to make money by wrong means.
I request to lodge a complaint against crystal honda service center, wagholi, and investigation to be initiated for this case. I demand tires be replaced by crystal honda and service charges of wheel alignment be refunded. Was this information helpful? | 
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