Honda — honda city

Address:

Patna, Bihar, 800014

It has ben 15 days now since i was told by vaishali honda that the rear and front windshield of my car has been ordered and will be replaced soon. They did not keep the car as they said the car would be unsafe at their workshop. I have been cleaning up the seats of the car every few days to avoid fungus buildup. Have followed up over 20 times through sms, calls and whatsapp but i am always being asked to wait and sometimes they don't respond at all. Kindly help