Honda — Honda city stereo touch screen not working

Honda quality promise is suspect. I bought Honda city for its quality, but thoroughly disappointed. The touch screen on the entertainment system ( stereo) is not responsive. When i gave the car for servicing at Viva Honda, Mumbai to rectify this, they said the car warranty expired on 4th July'20 and i gave the car for repair on 1st Aug'20. It is everybody's knowledge that during lockdown from 1st April to 1st Aug it was difficult to come out forget to give car for repair/servicing. Just for lapse of 25 days Honda rejected my request for repair.
Request Honda cars to consider Pandemic situation and replace the touchscreen.

Invoice # SR[protected] DATED 04/08/2020