Honda — Honda Roadside Assistance

I am writing this letter to bring to your attention that I am not satisfied with the quality of services provided by your Road Side Assistance. I am talking about the services I requested on 31/10/2021 and want to let you know I was very upset with your staff’s performance. My car was not starting, just the day before I had the same issue and I had to do a Jumpstart and it worked and I traveled 60 Km. The next day same thing occurred. Contact Honda service center said they need to check the car if there is any other issue and requested me to contact the RSA and jump-start the vehicle and tow it rather than driving. Have contacted the customer service[protected]. Today the 3rd day 03/11/2021 the technician came with a battery to jump start and he is coming from 40km away, which I can do it within 10km radius and would have taken only an hour maximum not 3 days. I have been denied the tow service for last 3 days.