Honda — Illumination of malfunction light and other faulty part in such short duration

Address:

2212, sector 38 C, Chandigarh - 160036

Dear sir
I just want to inform you that I have purchased my honda city vmt (DL10CL8748) from Delhi in year 2019. Recently I have shifted in chandigarh and with some time I was seeing malfunction light in the dash board and I feel rpm not going above 2 or 3. Other than this body is shaking with poor pick up. My car is in warranty and next day on 4th June 2021 I went to service center (harmony honda Chandigarh) for solution but after taking my full precious day he said some HO2S sensor is not working properly and it is not available right now. I have to order this item and it will take around 1 week time. But till today they didn't get the sensor. I am limited using my car for travel with fear that any thing can happen in engine due to lack of this sensor.
My first issue is honda using such type of sensor which can fail in only 2 years (7000 km). Second thing you are not able to provide your own parts/sensors in even 15 days. If any thing happen to my car who will be responsible for that.

My third issue is after locking I am not seeing any light this is another problem in my car. What kind of faulty part you are using right now. I thought honda is a big brand but unfortunately it is now using faulty and sub standered parts.

Who will be responsible for my irritation and frustration. I don't have lots of time to go 😭 service center every week.
Please acknowledge and solve my problem as soon as possible other wise I will go to customer care forum. Kindly also assure car will not fail in such sort duration.

Thanking you

Asheesh Kumar Gautam
Car reg no DL10CL8748 (year 2019)
MOB NO. [protected]