Honda — Missing of GPRS Navigation micro card during service damage repairs

Address:

Srinagar

Sir /Madam,
On 3rd June 2021, I dropped my car Honda WR-V VX petrol 2017 at the shuhul Honda for damage repairs and I received my car back on 17th June 2021. The repairs were not carried upto the satisfaction marks and were done partially. Apart from that, now yesterday on 25th of July 2021 I went to visit outside my district, which required a navigation, so with the thought that the navigation system being already installed in my car, I tried to turn it on for help. But the system failed to do so and a message popped up that the GPS navigation micro card is missing. Who stole this from my car. I called on customer care service at the shuhul Honda Srinagar as well as the toll free number. But I am not getting any reasonable response from their side. It gives me an immense disappointment about the service and the system. Kindly help me in this regard at the most earliest.
Thank you
Yours Sincerely
Zahid Yousuf Mir
Srinagar
Ph. +91-[protected]