Honda — Music system not working

The music system of my Honda car seems to have some liquid inside and isn’t working. It is just stuck on the 1st screen.u car only gets serviced at authorised Honda service stations. I complained about this to them and there was no resolution. I took the car to the showroom however they told me they can’t handle this problem. Who will resolve this issue?? I saw online - many customers have complained about a similar issue. If this is a manufacturing defect, cars should be recalled to fix them. I thought Honda is a reputed company- never thought I will experience such an issue.
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