Honda — Not making delivery on time by the service centre

Address:

Victory Honda koker Ranchi

Sir I have honda Wrv car for about 4 years. And during the time I visited the service centre several times. Although I am satisfied with the service provided by the service centre. There was always an issue regarding time for making payment and taking the delivery of my car. Every time I been waiting for about 2 to 3 hrs. My current issue is also much similar. I have given my car yesterday at 3 pm they told me to deliver my car today after servicing my car. When I contacted today early morning I was told that they will give my car at 3 pm. I reached the service center at 3 pm where I found that my car was almost ready for delivery. Then I requested to take the payment and give the gate pass .but they every time tell me ho bas 5 min bas 20 min aur dijiya. And at last at 6 pm I returned back home unfortunately without my car . Then they call me and ask me to take the car. But when I ask them to make the delivery of my car at home and take the money they refuses to do so. They told me that today it is not possible. Sir kindly enquire the mater. As this is a very common issue but it is very embarrassing to wait 3 hrs to make payment. Every time I face this problem. Therefore I am complaining this time . So kindly take appropriate action so that the good will of honda car should be maintained. Thank you.

Manish rahi ph no. [protected].
Jharkhand Ranchi.