Honda — Service

Address:L-1-205, GULMOHUR GARDEN, RAJ NAGAR EXTENSION, GHAZIABAD, UTTAR PRADESH

On persistent request of Axon Honda, Ghaziabad, I sent my City (Registration No. UK07BG 6130) for servicing on 18.02.2021. When I did not get any call in the evening, I called concerned persons. They kept dilly-dallying the matter and after getting call through five-six persons of Axon Honda, I got the person concerned on line who assured me to send my vehicle. After receiving the vehicle, I was astonished to know that my car was not cleaned or washed from inside though I was handed over a bill of Rs. 9, 869/-. The authorised service centre did not even place customary Paper Mats in the car.

I am aghast on receiving such treatment from an authorised showroom of Honda Car. It has dented my belief in Honda.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Honda Cars India customer support has been notified about the posted complaint.
Feb 19, 2021
Updated by ChiaMahi
On persistent request of Axon Honda, Ghaziabad, I sent my City (Registration No. UK07BG 6130) for servicing on 18.02.2021. When I did not get any call in the evening, I called concerned persons. They kept dilly-dallying the matter and after getting call through five-six persons of Axon Honda, I got the person concerned on line who assured me to send my vehicle. After receiving the vehicle, I was astonished to know that my car was not cleaned or washed from inside though I was handed over a bill of Rs. 9, 869/-. The authorised service centre did not even place customary Paper Mats in the car.

I am aghast on receiving such treatment from an authorised showroom of Honda Car. It has dented my belief in Honda.

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda Cars India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5015
    Pending
    0
    Resolved
    1456
    Honda Cars India Phone
    +91 11 3989 8918
    Honda Cars India Address
    D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
    View all Honda Cars India contact information