| Address: | Apco Honda Calicut |
Sir/ Madam,
This is to bring into your kind concern that I am a resident of Payyanur.
With all due respect, I am writing this email of complaint regarding your car service centre. I have been using your service for quite a time now for the maintenance of my car however, I am not pleased with your recent services. I would like to inform that on 02/08/2022 I gave my car to the driver authorised wide Letter of Authorisation-12210 for repairing at your service station (APCO HONDA, CALICUT) having invoice No.SR[protected] dated 06/08/2022 and the issue with the car was Brake pad changing. I received the car back on 09/08/2022 but the repair is not satisfactory and delay in delivery, which was not at all expected. I am going to repair this from another service centre.
The customer invoice was generated by the service centre on 06th of Aug and the delivery was made on 09th of Aug 2022. This cannot be accepted as I was continuously following up the delivery of car.
Further, I would like to invite your attention to the concealment of fuel by the service centre. When driver came to pick up my car, fuel was filled till 6th block. Unfortunately, they have returned my car after consuming 4 blocks of fuel (reserve fuel icon blinked) and driven 35 kms. It is clearly evident that service centre is concealing customers’ fuel.
I request you to kindly look into the matter and do take needful action by means of refund. I believe I will get to hearing from you soon. I hope that this will not happen again, and you will make sure to do so. For further inquiries you may contact me at the number provided below. Was this information helpful? | 
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