Honda — Used non genuine parts in the engine which led to a hole in engine block

Address:

B5/wz108/Nanda Niwas/palam village ,New Delhi

If non genuine parts are used during the service of my car at a genuine honda service centre SAMARA HONDA and then that part fails and get stuck inside the engine and leaves me stranded and then you guys realize that your workmen accidentally put in a fake bolt but now that is stuck inside my engine and now Inorder to rectify that you had to coordinate with pink city honda alwar and remove that bolt which is stick inside my block which should have been there in the first place if you guys didnt put it in and while in the process of removing that they end up damaging the block of my engine and this was informed too to them at that time later they neglected the fact that it was an oil leak and told me to show it at mayapuri samara honda then when I checked everything and located the hairline crack and pointed it out to the service assistant he assured me that it was only residue oil stuck on the outside of the engine that is leaking onto the ground and not from the block even though I showd it to him and had an argument there also at that point of time I made him aware that the car overheated under heavy acceleration so he took a test drive as well and in delhi you cant open up the throttle where he drove which i saw more that 40 or 50 kmh so the engine did not overheat and he said no faults this did not prepare a job card if they are refusing that there is fault why should I give it to them to charge me for no reason but no because of that crack the engine overheated due to the lack of compression and threw a rod and the made a hole in the block exactly where the hairline crack was that is what I am trying to make you understand and other than that the oil AND GENERAL SERVICE WAS CARRIED OUT oN thE car. IT was changed twice once in AUGUST 2019 and recently on October 22nd and the car also have covered only 3105km since all this work and was used only in delhi under normal conditions.
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