Honda — Very unsatisfied with Honda roadside assistance service

I owned a Honda City ZX purchased in January 2020. My car failed to start in the middle of my trip for two consecutive days. I called you Roadside assistance toll free number to provide a mechanic paying 708RS two consecutive days. First, mechanics reach the spot in 3 hrs though the location is near the prime area of Lucknow and Kanpur city area. As he reaches the car starts automatically without any of his assistance. I request him to see what the problem is but he refuses. He refuses not to open even the bonnet of the car, quoting I can only start the car and as the car is already started he can do nothing. I was in the middle of my trip from 100Km away from my residence. What if the car stops again in the middle of the highway??
I check personally after and notice that the engine fan is not working, that is the reason the car is heated.
I paid two times 708+708=1416 for nothing. I am sorry to say you hire such unprofessional and unskilled mechanics to fail to even notice this simple error.
I had deep faith in Honda after-sale service but with these incidents I have to rethink my choice and recommendation to my friends buying from Honda.
I request the full refund of charges I paid. Please note the complaint numbers issued to me to verify:

Name: VIJAY SINGH
Car Reg Number: UP78GB1001
Complaint ref no:
X[protected] dated 5.07.2021
T[protected] dated 4.07.2021
Allianz Global Assistance
contact: [protected]/[protected]