Honda — Worst experience with honda buddy loyalty program, | ring road honda cp new delhi | id: e5914

Address:	New Delhi, Delhi, 110001
Website:	hondabuddyloyalty.com

Hi Honda Team,

I am using Honda Amaze and referred one of my close friends to buy Honda Jazz from Ring Road Honda, CP, New Delhi, India. For this, I registered myself on Hondabuddyloyalty website and referred my friend, Mr. Dinesh K Madan. After successful registration of this referral, my friend booked the car and I received a message for the same.

After a few days, my friend got delivery of the car ( DL 4C AU 4587) on 14/02/2016, which made me eligible for 5ooo points. When I checked, the status of my referral on Hondabuddyloyalty website, it was showing as contracted. Then, I waited for a few days, as the Ring Road Honda people said that it will take some time for points to get uploaded in my account. After several follow-ups, I saw that the points are not getting uploaded.

Then, I contacted Honda Customer care for the same, and I received the same opinion which was to wait. (communication id: 1-[protected], 1-[protected])

After waiting for some more days, I checked again my account and I was shocked to see that the portal was displaying me the message, closed w/o sale. I was shocked to see how can this be possible that when earlier it was showing as contracted, which means that the deal has been done and after some time it became closed w/o sale.

Then, I again contacted Ring Road Honda and this time, their CRM Manager, Ms. Avni ([protected]) came into picture to handle this issue. From more than last whole week, she tried to solve my problem and assured me that I will get my points, but to my surprise, I have still not received my points. From last 4 days, I am trying to contact her, but her mobile phone is switched off.

This has been a very disappointing, pathetic, poor, ridiculous and harassment kind of experience for me.

Please note that I am not begging for something, I am eligible for these points and it is my right to receive them.

I am attaching the relevant screenshots for your reference.

Look into this and provide me my points ASAP.

Thanks,
V K Tyagi
M / +91 999.0250.090
Hondabuddyloyalty Referral Id: E5914
New Delhi