[Resolved] Honesty Net Solutions — daily 6-7 hours of internet downtime

Apurba H

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400079
Website:	Honesty internet services

These guys charge money in bulk and have their internet down for 6-7 hours daily. I work for home and this has created serious problems for me.
Their excuse for the past 8 months. Some fiber work going on. No one is ready to answer when it will be resolved. On top of that They have absolute ### at the CUSTOMER CARE number who are rude and simply say â do what you want, it will be okay when itâs time to be okayâ
I have no way out since I have already paid for a year. Can anyone help??
Anyone looking for ISP... DO NOT go for HnS.
My connection is at Lok Gaurav Vikhroli West MUMBAI.

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Jul 19, 2018

Complaint marked as Resolved

Honesty Net Solutions customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2018

Honesty Net Solutions Customer Care's response Dear User,
We are extremely sorry for the inconvenience caused due to unavailibility of the internet. Request you to please share your username so that we can look for a permanent solution.

You can mail your query to: [protected]@hns.net.in

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Comments

YatishPalan

from Mumbai, Maharashtra

Pathetic service, internet goes down every week. No proper bandwidth and list of other issue. All over this you guy do not revert back.
This is my last email to HNS, if no resolution given i am moving to consumer forum.

Username: yateee