Honesty Net Solutions — packet loss and latency spikes

Address:	Mumbai City, Maharashtra, 400078
Website:	customer.hnsbroadband.com

It is not noticed during casual browsing and downloading, but while playing games it just losses a lot of packets and sometimes the latency goes to high, making the game unplayable.
The ethernet wire connector doesn't connect in the plug properly have to apply pressure on the end of it until i see light blinking.
The internet connection also comes and goes 4-5 times at any time of the day for 30-40 seconds.