[Resolved]  Honesty Net Solutions — worst service provider-well trained Liars

Address:

Mumbai City, Maharashtra

I am using HONESTY NET SOLUTION for past few years. Horrible customer care service. the customer care phone number goes unattended from hours to number of days. and they advertise 365*7*24 kind of helpdesk. Use less helpdesk.all Liars well trained are recruited. every now and then the service stops for number of days and they refuse to provide Engineers saying we dont provide engineers where DLINK routers are installed. Honesty Net Solution engineer itself provided this Router and installed for me and they say we dont provide customer support as you have a DLINK Router..Horribles recruited.most time the service is unavailable.They give reason your wire need replacement give money to change wire, then they say your router is defective change it to some other than DLINK, and even engineer just replaces connecting pins and service is resored at times.even the engineers are also inefficient do work on trial and error basis. at times just unable to restore the service. After few days the service when checked is automatically restored, without any engineer attending. it seems the HONESTY people purposefully disconnect the service to loot the customers and harass.RREALLY WORST EXPERIENCE...DONT GO FOR THIS ISP