Hopscotch.in — Account Deactivation

Without any prior notice or warning, Hopscotch deactivated my account. Once I raised the query to their customer care, they mentioned that no. of return is high from my account.

However, there is no rule or advisory on the website for the maximum number of returns allowed. Without declaring any restrictions or warning message provided, how customers be aware of the restrictions?

On what basis, they can deactivate the account without prior notice/warning? Isn't a breach of consumer rights?
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So far they haven't been able to answer the question which I have raised. There is no warning or rule in the T&C for no. of returns limitations. Simply they are trying to act as dumb and activating my account.

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    1st Floor, DGP House, 88C Old Prabha Devi Road, Mumbai, Maharashtra, India - 400025
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