Hopscotch.in — Accounts deactivated

I am holding two accounts with hopscotch but for no valid reason my accounts are suspended from a long time. First my account was suspended due to unknown reason i kept quiet maybe i had voilated the website rules but it seems they have a habit of deactivating regular customer accounts and harass them by not delivering parcels on time and in addition to this they claim to do everything possible for customers satisfaction.
I want my both accounts activated
and my parcel delivered.
Awb no:[protected].
I would be grateful if my concern is heard and resolved.
Thank you
Ayesha fatima.