Hopscotch.in — Cheating & Misleading the consumers

Without providing the answers for my questions. What basis you have closed my case?

Again I'm raising here,

Is there any limitation for returning the order? Is it mentioned or shown on the website for customer to see before ordering?

If not, what basis you have suspended our account?

If you are not a cheating company, answer for my above question here. Don't simply say that resolved the issues via email.