Hopscotch.in — Refund not received cheat my money

Order no:[protected], I have bought 3 dress but I got totally different product and when I take parcel I have open packet front of courier boy with video.when I saw wrong product received I have raise return request.next day pick up the product and I got refund processing message but 3 days complete I didn't receive money.i have call customer care and ask for refund .but customer care executive talk to me very rudely and told me we have block ur refund because we didn't receive correct product.i have request him sir I got wrong product and I have proof but he didn't want to talk and deny fir refund.i told him give me my product back .but he deny.now tell me what is my fault.my 6005 rs cheat and product also cheat.they didn't give my product or money.cheat company.actually china company always cheat indian.please help me
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HopScotch.in customer support has been notified about the posted complaint.
Feb 09, 2022
Updated by Sanjukta99
Company totally fraud my money
Feb 10, 2022
Updated by Sanjukta99
Still refund not credited
Feb 10, 2022
Updated by Sanjukta99
Return product still refund not initiate

Verified Support
Feb 10, 2022
HopScotch.in Customer Care's response
As informed over the call we have received wrong products due to which we are unable to process the refund.
Kindly find the order number and the amount for which we have recieved a wrong product linked with [protected].
[protected]
[protected].72
[protected].28
Kindly find the order number and the amount for which we have recieved a wrong product linked with [protected].
[protected]
[protected]
We have receied wrong products worth Rs. 15005/- due to which we are unable to process the refund of 6005.
Feb 10, 2022
Updated by Sanjukta99
No i didn't send wrong product u guys send me wrong item and cheat my money.i have share video also and I have evidence.u guys cheat my full money.all r cheater and cheat lots of customer.
Feb 10, 2022
Updated by Sanjukta99
Everybody can see how to cheat my money.1st return product refund not initiate and deactivate my account without any reason.company write fake reason and cheat my money

Verified Support
Feb 11, 2022
HopScotch.in Customer Care's response
As informed over the call we have received wrong products due to which we are unable to process the refund.
Kindly find the order number and the amount for which we have received a wrong product linked with [protected].
[protected]
[protected].72
[protected].28
Kindly find the order number and the amount for which we have received a wrong product linked with [protected].
[protected]
[protected]
We have received wrong products worth Rs. 15005/- due to which we are unable to process the refund of 6005.
Feb 11, 2022
Updated by Sanjukta99
Totally lying company cheat money
Complaint comments 

Comments

Still not refund my money..take original product and refund my money

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    1st Floor, DGP House, 88C Old Prabha Devi Road, Mumbai, Maharashtra, India - 400025
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