| Address: | Bangalore, Karnataka |
This is a complaint on the billing procdure at Medihope hospitals in Malleshpalya Main road Bangalore 75.
The management and administration deal in a completely unethical and introduced additional billing which is not part of insurance coverage and fleeced me. My daughter Vishaka was admitted to the hospital on 29th September for high fever and suspected typhoid.
On checking X-rays the doctors were claiming it was penuemonia and put her on a very high dose of antibiotics for a 6 year old child.There were random tests being conducted every other day and they did not even clearly mention cause of illness in discharge report (high grade fever - sispected cold). I suspect that the doctors are hand in glove in this enterprise and they did not even provide the X-ray plate while discharging. claiming insurance company needs these inputs.
During our course of stay they were very pleasant and attentive, but as soon as it was time for discharge they showed their true colours. The procedure took almost 8 hours from morning 10:30 till about 6:30 pm from the time the doctor issue a discharge order.
The intention was to make up charges which would not be recovered from the insurance and for insurance the billing was around 59, 000/- (Fifty nine thousand) and with my copay amount I was obliged to pay around 5900/- .
However the billing team in the name of luxury and service charges they recovered around 21, 000/- from me and these were billed as non medical expenses. Conveniently at the time of discharge the hospital director or supervisor (whatever they are called) was unavailable. I had no option but to pay since we were extremely exhaustaed after the day long ordeal.
Please guide me as to how I can register a consumer compalint againt this firm who are perpetuating fraud in the name of service. Was this information helpful? | 
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