Medihope Hospital Complaints & Reviews

How can you let your doctors share videos and images on social media of a patient. This is disgraceful, especially In the context. This doctor is discussing video games and posting patients address and medical records for the world to see! What a joke!!!

Disgusting!’

See attached.

Hi all,

I had been to MediHope Super Specialty Hospital and Research Centre which is located in basavanagar road maleshpalya in an emergency situation at this time at 1:50 AM. Where I came across a doctor named Vinod who was sleeping and I was attended by some random nurse who went and woke up the doctor for 3 times and the doctor did not wake up and attend the patient. I need this to be escalated and actions taken on the concerned for the same. And the doctor informed me that he has permission to sleep... what if there is something very emergency and life taking situations. I am worried about people life wat if there was emergency situation in my case I don't mind but others life is important please take actions need a call to my number from hospital i am a social worker my name is Manohar my mobile number is [protected].

Scindia a 15yr old was admitted on the 4th Oct at Medi Hope for severe stomach pain, loss of appetite and rashes. A couple of scan was taken and the doctors confirmed it was due to Appendicitis, however which was not visible in the scans taken. Ideally which was not the cause.

She was taken for a Laparoscopic on 5th Oct early morning also operated for appendicitis by Dr. Aritra Gosh; she was at the hospital until the 8th Oct with pain killers. Later discharged. She continued to have severe pain and rashes coming back. And when contacted Dr. Aritra Gosh was called to check about the pain he had given a pain killer and also disclaimed that it was not his mistake and nothing to do with the surgery and not his responsibility .We had again taken her to the hospital on the 10th Oct.

From then until the 14th of Oct, they had only been giving her high dosage of Antibiotics and pain killers, not knowing what the cause is. Doctors were not available in need. Later another doctor (Gastro speacialist) came on the 14th evening and confirmed that she was being treated incorrectly and she has HSP and stopped complete medication and kept her on saline and PAN. He had not visited her after that though. Went contacted over the phone, however had no response from him as well. The pain faded out slowly without knowing the actual cause and right medication. She was discharged again after a day the pain came back.
Hospital works only with nurses and duty doctors who work on instructions provided by the unprofessional doctors who are not available at the hospital at all. And suggest medications on assumptions. There was no procedure for any kind of diagnosation. When questioned, we were given no proper response, every doctor disclaiming that it was not their job. And wanted to discharge her cause they did not want to risk more and finally did on 20th Oct.
Definitely they charged us a bomb only for incorrect diagnosing, unwanted operation, terrible pain, a lot of time wasted taking our little girl through so much unwanted useless doctors and treatment.
• Bill settlement – 1, 60, 000. Have been charged such a huge amount for treating NOTHING
• To meet the MD Mr.Amit was also not granted, just made us wait for hours together and finally had to pay(throw) the money and come out
• Final medication was pain killer and not any fix was made

Why dint we take Scindia to other hospital if MediHope was super Hopeless?
Other hospitals refused to take her because of the unwanted operation that done by Dr. Aritra Gosh and his disclaimers. Hospitals did not want to risk any blunder made by MediHope.

Facts about MediHope
• Do not have professional Doctors with proper diagnosing skills. Rather practice on the patients using trial and error method.
• No ownership, no point of contact to discuss about the status of the patient(had been re-directed to duty doctors who were of no help nor knowledge about the patient). Literally deaf
• The so called experts are not available to discuss on the patients state. They visit the hospital only twice a week, which means they cannot handle 24/7 service. Just a method to loot money. Just an eye washes with the duty doctors available.

I had taken my son 10yrs old to Medihope on 17/09/2015 at 4:00 am as he was having acute pain in abdomen and continuous loose motion. I went to emergency room and found only one nurse their and asked her call Doctor to attend to my son. She kept telling me that doctor will come in 5 minutes. I waited for half an hour but doctor didn't come in emergency at all and when I checked again and again she said doctor is sleeping. I didn't see any doctor on duty in hospital. As there was no one to attend and my son kept crying I had to immediately take him to Manipal hospital which is 6 kilometers away from my residence. How come a hospital that calls itself a superspeciality hospital doesn't have a doctor in emergency room?

My recent visits to Medihope was a bitter experience. They are completely after money and the ENT dr was hopeless. They were not like this earlier. My preference will be always Amar jyothi nursing home on CMH road. I thought this was closer to my home. But now decided no more medihope.

This is a complaint on the billing procdure at Medihope hospitals in Malleshpalya Main road Bangalore 75.

The management and administration deal in a completely unethical and introduced additional billing which is not part of insurance coverage and fleeced me. My daughter Vishaka was admitted to the hospital on 29th September for high fever and suspected typhoid.

On checking X-rays the doctors were claiming it was penuemonia and put her on a very high dose of antibiotics for a 6 year old child.There were random tests being conducted every other day and they did not even clearly mention cause of illness in discharge report (high grade fever - sispected cold). I suspect that the doctors are hand in glove in this enterprise and they did not even provide the X-ray plate while discharging. claiming insurance company needs these inputs.

During our course of stay they were very pleasant and attentive, but as soon as it was time for discharge they showed their true colours. The procedure took almost 8 hours from morning 10:30 till about 6:30 pm from the time the doctor issue a discharge order.

The intention was to make up charges which would not be recovered from the insurance and for insurance the billing was around 59, 000/- (Fifty nine thousand) and with my copay amount I was obliged to pay around 5900/- .

However the billing team in the name of luxury and service charges they recovered around 21, 000/- from me and these were billed as non medical expenses. Conveniently at the time of discharge the hospital director or supervisor (whatever they are called) was unavailable. I had no option but to pay since we were extremely exhaustaed after the day long ordeal.

Please guide me as to how I can register a consumer compalint againt this firm who are perpetuating fraud in the name of service.

I am writing to complain about treatment received at Medihope Hospitals in Malleshpalya New Thippasandra Post in Bangalore. I am disappointed because the service given in medihope hospital is very worst. I am complaining on Nursing superintendent. Name is Saraswathi. She is not responding to patient. While I am Sleeping time, She given one comment on patient. I become very shocked. In hospital this kind of treatment is going on. Patient is coming for the small treatment and they issued as a big problem and taking big money with patient. These are all happening in Medihope. I am a patient. when i am going to ICU Toilet. Dr Amit Agarwal and Saraswathi making love scene. Both are kissing and doing some wrong. This hospital is love park. It is very worst Hospital.

heard about Medihope through a family friend. But since it is a new hospital i was not sure of the services. But after i was admitted here, feel that it is a very good hospital. The hospital is good, all the staff, doctors and nurses are coming all the time. All the amenities are there. The first care makes the patient feel good about the hospital.Wishing the hospital team the very best in future.

The hospital workers are very cooperative. The doctors and nursing staff are not only caring but very helpful too. Certain areas could be improvised like more steam food/vegetables can be supplied for diabetic & heart patients. Canteen food is very tasty and healthy . I was satisfied with the treatment given at medihope hospital Although its a new hospital ,treatment and facilities are excellent. The doctors gave personal care which helps us to recover faster. Thank you to all in Medihope hospital. I recommend people staying in marathahalli, whitefield,domlur,indiranagar to try medihope for their medical needs.

The hospital is provided with good infrastructure and good doctors. Even the senior doctors are very efficient and reliable. My child was admitted and I was quite convinced about the treatment given. The most important factor about the hospital is proximity to my residence. It will be nice if more variety of food is provided in the canteen.

The treatment and care towards the patient is ultimate. The exuberant spirit of nursing staff is remarkable & i expect the same towards all the patients of Medihope Hospital. I was in the icu for 5 days and the treatment given was excellent. Great job by Dr. Agarwal.

My younger brother is a software person and he was admitted in this hospital Medihope in mallespalya. I havenot heard about this hospital before.. seems new, the facilities are world class and the best doctors are seeing the patients. This hospital is located on malleshpalya main road and quite surprisingly many people don't know about it. I would like to refer it to people staying around marathahalli and cv raman nagar side .i and my brother were very very satisfied with the hospital's treatment.

Doctors as well as staff are very helpful & have patience giving of individual cases.
Emergency cases are taken very seriously understanding the individual status.


The service is excellent hope the good work is kept further .

ALL THE BEST TEAM....................................



Mrs.Mayos Khan

I had a very horrifying experience at Medihope and I am writing this while recovering from home. I am 34 years of age and does not have any specific medical history. On17 Aug 2012, 6.30 AM, I had an abdominal pain/fever/vomiting and sought help from their casualty doctor. They gave me injections/drips and asked me to stay till their Lab opens fpr further tests. My complaints of pain and fever has come down by then; but as they wanted tests I stayed in casualty.

I was in casuality doing ultra sound/ct scan etc. as asked by doctors. I paid 100 rupees per hour in casuality and waited for my reports till evening. By evening there was rashes all over my body and my face and eyes got swollen. They asked me to get admitted and later found out that the new symptoms was due to worst medicinal reactions to a pain killer given by the duty doctor, DYCLOFENAC. Meanwhile they did 11 blood tests (Dengue/Malaria/TB/platelletes/WBC all) and may urine tests. I was put on drips although I was taking food. 2 days they stopped all medications and just trearted me for the reactions. Now my muscle joints were swollen with severe pain. They treated me again with some anti biotics/pain killers for another 2 days. I had a feeling that they had no clue of my issues and was just treating me in the wild. Though there were no infections; I was tired due to medications and crippled in movements due to swollen muscle pains.At one point of time I remember they irritatingly told that I am allergic to so many medications.

I forced them to get me discharged on 21 Aug 2012. After a horrying experience with the insurance section (they charded 31000 rupees!); I managed a discharge.

Not mentioning about the staff and nurses who are just not caring and I felt like in an Andaman jail!

I took their medicines for 4 days and my conditions didn't change. Swelling and pain persisted.
I visited my regular ayurvedic doctor at 25 Aug 2012 and explained him all that happened.
He put me into his medication from that day and I started gaining my appetite, general health showed improvements; though swelling continued. Again one more visit to him, he started treatments for swelling and I was able to walk after 10 long days. I am recovering from home now.


I will meet MediHope MD, to know the treatment and diagnosis they did in their hospital and plan to clear some doubts they wrote in my discharge summary after I am fully recovered.

MediHope Hospital a newly opened hospital at Malleshpallya Bangalore, I had gastric problem so went to its emergency ward, got relief and came back to my home, after one day faced same problem so went to same hospital emergency ward got little relief and they gave me a injection to get sleep and I came back to my home, in the morning when I woke up I had bromating and loose motions started so I went to same place, they tried to treat me and meanwhile suggested my husband to get me admitted for getting better treatment, he agreed as I was suffering from loose motions and bromating and dehydration problems so it was suggested that I should be kept at deluxe room of their hospital so that I can get better care and privacy, he agreed I was admitted and doctors started coming asking what’s the problem? doing my check up and saying that start the treatment give the medicines immediately but due to lack of staff they could start my treatment after 2 hours and as they didn’t had deluxe room available so they provided me a semi deluxe room with only single patient me there and charged us for deluxe room we didn’t said anything for that. after starting the treatment they didn’t had enough nurses to take care of all the patients on that floor, so in such a critical condition having loose motions and bromating problem I had to wait every time for about 10 to 15 mins. for the nurse to come and remove the drip attachment so that I can go to washroom, because of which I had passes my stool in my clothes only for more than 4 times and to clean it they didn’t even had bucket mug and scope in the washroom for each and every thing even for water to drink after doing bromating i had to wait for 15 mins. With a dry throat and for towel we asked for so many times but they said that they don’t provide it but when they saw the condition was critical they provided it after 3 hours. When I couldn’t bear all that and asked that I want to speak to someone in their management. They said sorry for everything and doctor said that she will make the nurse understand and it won’t happen again. After that also it was continued for entire day. In the evening I again passed my stool in my clothes standing beside the bed as there was no nurse at the reception when sister went to search for them there was a nurse in some other room my sister called her she came and went back without removing the drip attached and by the time she came back and was removing it which took more than 15 mins. I passed my stool in my cloths. On which when I had a word with management they said that they will provide a dedicated nurse to me for rest of evening and night and he left. for about half an hour nurse was there and after that she left, and doctor came and said that my attendant can carry the drip bottle to washroom as nurse can’t be there for full time I was ok with that too, and at night duty nurses got changed and the nurses at nighttime were far better and took good care of me, but as the morning approached same nurses came back and started torturing me again, as the blood clotted at the disposable needle so the nurses pricked at another place they told me that they are doing it at a place and showed me that place but pricked at a place where it was touching my wrist's bone whenever I was moving my hand I told them that and asked to place it at another place and remove it from the wrist but they refused, and after sometimes a lady doctor came, I told them my problem and requested for changing the needle's place they said that they will ask nurse to change it but they didn’t chanced in spite of calling and asking them to change the place of needle they were not bothered, when I shouted on one of their nurse she agreed to change it she removed the needle from that place and in meanwhile one of that lady doctor came and started shouting at me that they can’t do so much and asked me to take discharge from the hospital as they can’t provide me anymore services, I was not even cured properly it was 12 noon when they said that and started my discharge procedure and by 3 pm they discharged and after clearing all the bills they refuses to give discharge summery to my husband saying that we can’t provide you that and later after a long time they agreed saying that we will provide it writing that patient wanted to leave the hospital so on patient’s will we are discharging her.
They have charged the consultation fee for the doctors who visited me and just asked how am I doing that’s it nothing else they didn’t even examined me, the doctors were not even bothered that the nurses were not giving me DNS drip since 6 am though they were suppose to give me that continuously according to doctor’s prescription and had stopped treating me after 10 am. For 24 hours I have paid INR 14000 including nursing charges from whom I didn’t got any proper service and that too not on time, medicines and consultation charges and other charges and came back to my home without getting cured.
Tell me how fair is that and how they can do this with a patient who is in such a critical condition.

I need your help, please help me and help other patients with whom they will be behaving in the same manner. They really tortured me and at that time when i was not supposed to be tortured.

Divya Gupta
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