HotelPushpak.com — cheating with the customers and fully unprofessional staff

Address:Khordha, Odisha, 751001
Website:www.hotelpushpak.com

This would be a warning to you all who are planning to book or using WWW.HOTELPUSHPAK.COM in future. Please go anywhere but avoid hotel pushpak.com services. I had done one online booking which i have huge regret, the booking was for goa, their website was showing clearly room availability and asking for advance payment for confirm booking. I had done advance payment and wanted to be relaxed but after two days i got one mail from them:
"thank you for choosing goan cafe n resort for your stay in goa.
We regret to inform you that there is no room available (Full or a part of your stay) for the requested room type and date (S).
Please visit our website to check other hotels for the destination location or other rooms in the same hotel.
Rajesh/sabya
Reservation executive
Hotelpushpak.com
Phone:[protected] / 3074333 fax:[protected]
Cell phone: (0) [protected] / [protected] (Mr. Avinash)
Email: [protected]@hotelpushpak.com, [protected]@hotelpushpak.com
Website: www.hotelpushpak.com, www.hotelpushpak.com/packages
My booking details:

No. Of rooms : 1
Arrival date : 24-jan-2018
No. Of days : 3 (Occupancy - 2 adults, 1 children)
Room type :deluxe appt. A/c – double
Transaction : successful
Order : hpr[protected]
This is really not acceptable after received my advance for the hotel booking, they cancelled my booking. Generally if anyone paid any advance to any hotel or company means a confirmed booking or reservation anywhere but for this company may be some different definitions. While online booking, it was showing room availability then how come it's happened that no room available on my dates. According to my room booking i booked my air tickets also they ruined my all programme. I called as above mentioned name mr. Rajesh from out of india, as i was not in india that time but he was not able to give me any solution and after that he disconnect my call, again i called them plenty of times but as showing unprofessionalism they disconnect my call every time after that i mailed them for refund and it is almost 2 weeks but still i am waiting for my advance refund.
Guys please be aware and don’t use hotel pushpak for any damn services otherwise you will loose your hard earn money as well as health.
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    HotelPushpak.com Phone
    +91 674 307 4300
    HotelPushpak.com Address
    Hotel Pushpak, Kalpana Square, Bhubaneswar, Odisha, India - 751014
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