| Address: | G7X4+V5C, Nehru Place South Delhi, near Place Market, New Delhi, Delhi 110019 |
Police Station Dated 07.11.2023
G7X4+V5C, Nehru Place South Delhi,
near Place Market,
New Delhi, Delhi 110019
Subject FIR
With deep remorse I would like to bring to your kind notice that the behavior of Staff stationed at Hotspot Retail Private Limited G -3 Gedor Hose 51Nehru Place New Delhi 110019 is extremely annoying and pathetic toward a senior citizen like me who is working as GM HR & Admin with Shahnaz Husain Group ( www.shahnaz.in ).
I had a purchase of Samsung Galaxy Buds 2 black for Samsung A 73 amounting Rs. 6000/-on 22.09.2023 from Mr. Dinesh working with HOTSPOT RETAIL PRIVATE LIMITED NEHRU PLACE.
In order to gain instant benefit, he handed over an outmoded and detrimental ear phone to me which was found malfunctioning from the day one I purchased.
When I raise an issue that the product is not working properly and the sound in only one side is coming, he said that he will get the same rectified from the company but to my utter surprise he kept the product for 10 days and finally returned the product saying that the same is outdated and not available.
Please intervene since I am an old citizen and cannot move from pillar to post to lodge a complaint which is malfunctioning from the day one.
Kindly find the attachment of BILL.
Regards
Rajeev Varma
General Manager - HR & Administration
901-903, 9th Floor, International Trade Tower
Nehru Place, New Delhi - 110019, India
Tel: +[protected]
Email: [protected]@shahnaz.in; Website: www.shahnaz.in
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