Hotstar — hotstar vip membership account

Address:

Kharadi Bypass, Near Rakshak Nagar Phase 2, Pune, Maharashtra, 411014

I am vip member of hotstar from last 9 months. I have paid 365/- as a vip subscription and the end date of subscription is sept 2019 on my mobile no [protected] (Vaibhav. [protected]@gmail.com). But i am getting massage to make payment for vip or premium membership. I am contacting hotstar on [protected]@hotstar.com from last 2 weeks but didnt get any reply from them.
They also dont have any customer care no to contact.
Please help to resolve.