Hotstar — not able to open premium in hotstar after payment 999/-

Address:

Kolkata, West Bengal, 700107

I am nilanjana.
My email id is nilanjanak. [protected]@gmail.com.

Today first time i have subscribed hotstar permium by paying rs. 999/-.

Unfortunately i am not able to open premium movies and it shows no payment done. I have attached the bank statement which i paid today in hotstar account.
Earnestly i am requesting you to look after this matter.