House — Parking issue/ illegal construction.

Address:

1/14 A tilak nagar. Near SBI bank

Good afternoon.
This complaint is regarding a small parking issue which another person never wanted to solve, and it became a big one now.
We live on 1st floor and we do have parking space in front of our house and the next house to us they live on 5th floor which is prob. illegal and they have 5 cars that's what they say and the park on each end of the street which blocks the ways to drive the car out. My parents do go to temple everyday around 5:30 am 6:00am in the morning but because of their parking pattern we are not able to take our car out. My dad is aged, and he does have knees problems and because of this we are parking 30-50 steps aways from our home. We did said them couple of times to leave one way empty for everyone's convince, but no they just want to park wherever they want.
On 23rd July she rang my bell and told my father to move our car even it was parked on the road, and she was having enough space to reverse her car. Still my dad went, and her brother started threating my dad because my father said straight on his face i know you scartched my car and after that he said next time you wont even get your car so just move it aside, and after that we had an big argument.
KINDLY PLEASE HELP YOU TO RESOLVE THIS ISSUE, MY PARENTS ARE VERY AGED. WE TRIED TO SOLVE THIS WITH EASE BUT THE OTHER PARTY IS NOT READY.