[Resolved]  Housejoy.in — carpenter

Address:	560043
Website:	www.housejoy.in

Dear team,

I was already told to not to book carpenter servicing through housejoy by one of my close friend as they had a very bad experience with the servicing part. Then also i trusted you guys and booked the service but at the cost of this what i got in return was just a bigger bad experience.

1) carpenter never came on time which was selected in the slot. We selected between 1pm to 3pm but carpenter guy end up coming at 4 pm. If you guys are not following the same then there is no point of asking the time slot while booking.

2) for drilling approx 10 screws on wall you guys have charged a whopping amount of rs. 1, 500/-. I wanted to know whether screws are made up of what material. I mean being in start up stage this amount will help you to get your revenues little faster but you guys will end up loosing lot many potential customers. I never knew as i was not present in the house or else i would have never paid this amount very honestly.

3) carpenter was not getting the location and i was tired of explaining the same to him.

See very honestly even i am in service industry and hope so you guys take this particular complaint very seriously and please respond back, that is what the least expectation i have now from you guys. Even i can write a bad review like everyone else but i want to know that what you guys are doing from your end to close the same.

For your reference below are the all details regarding the same:-

Job id :[protected]
Date :[protected]
Customer name :- pooja gupte

Let me know if you need anything else.

Thanks and regards,
Harsh dalvi
[protected]