[Resolved] Housejoy.in — geyser service.

[Resolved] Housejoy.in — geyser service.

C chenamana from Sivagiri, Tamil Nadu

Sir, i booked a job with you for repairing my geiser in job id no.[protected] on[protected]. The service agent mr. Saravanan came. Inspected the geiser under repair and promised to settle the issue. But you are sending messages unnecessarily stating that the service man is on the way to your house, etc. But none turned up. Further the contact no. You are giving is in no way helpful because the no. Is reported to be barred from calling. When i am patiently waiting for the mechanic to come and finish the job, your msgs. Are disturbing. Further i am receiving a good no. Of advt. Calls. I feel it is not necessary. Thanking you. Was this information helpful? No (0) Yes (0)
Mar 13, 2018 Complaint marked as Resolved HouseJoy.in customer support has been notified about the posted complaint. Verified Support Feb 10, 2018 HouseJoy.in Customer Care's response Hi, Thank you for contacting HouseJoy. We are sorry to hear about the trouble here and I will be happy to look into this for you. Thank you for taking the time to communicate to us why our service did not meet your expectations. Sorry to know we could not serve on time but be assured that this shouldn't happen in the future. And in addition, we will further evaluate how we can prevent these problems occurring in the future. We highly appreciate your feedback as it will assist in becoming better at what we do. It's goal to retain you as a satisfied customer and we hope to serve you again in the future. You may reach us on[protected] AM to 8 PM or email us at [protected]@housejoy.in For any complaint or inquiry. We will be happy to help. Thank you, Housejoy Customer Services.
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