| Address: | Ghaziabad, Uttar Pradesh, 201002 | | Website: | HouseJoy.In |
Job id :[protected]
Scheduled date : 21st may 2018 | 09:00 am - 10:00 am
Job id :[protected]
Scheduled date : 16th may 2018 | 12:00 pm - 01:00 pm
Housejoy electrician incorrectly installed 2 fans on 16th may'18. Also, he was late by 3 hours without informing. He was in hurry, and wanted to just finish things off. He didn't listen to us, collected the payment and walked away with incorrectly installed fans. I raised a complaint and rectification visit was arranged for 21st may.
Electrician manish kumar called me in the morning and asked to buy a new suspension rod and hook for both the fans. When i said that is not required as the fans were installed there with same parts, he said he won't correct the wrongly installed fans which was done on 16th may 2018 unless i buy new parts from him. When i resisted, he advised me to get those corrected by any other electrician.
I think hj has earned a lot of customers now and it can afford to loose some of them. Also i don't see the punctuality of its experts on a regular basis now. Moreover, its experts decide where to work, when to go, how to deal on behalf of housejoy.
Very unhappy with this worst customer service. Its not a joy anymore.
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