Housejoy.in — Laundry services

Address:	Gurgaon, Haryana, 122018
Website:	Housejoy

I had requested house joy team to collect my clothes for drycleaning and i was provided a contact number of their rider shailander who was suppose to collect my clothes for dry cleaning 8 days back between 11 am to 1 pm. I waited for the guy but no one turned to pick my clothes on given day and time. Then next day i called the guy and asked if he is coming today to which he replied that it might rain today so he would come next day at same time. Next day again no one turned and someone calls me at 12 night from diffrent number and asked me if he can come to my home to collect the clothes for drycleaning. It was too late and i called that guy next morning. But the same story next day no one came and nor any one called. My 5 days got wasted and after 8 days i again got a call at 10;30 from unknown mobile number and the guy asked me if he can come to collect the clothes for dry cleaning as he has come to my society to pick some one's laundry and the customer is un available so his manager told him to speak to me and bring my clothes. I was not at home that time and told him to come next day. After 5 minutes i got a call again from guy who introduced himself as most senior person from the house joy named mayank and asked me the reason for not giving the clothes. I told him very polietly that its been 8 days and no one came and secondly iam not at home. I thought this time i will get a solution and was happy that iam speaking with someone responsible but that senior guy mayank also said that when it rains or it is predicted that it will rain on those days our riders do not do any work. Even i take off. And lastly he said this is your last chance to give clothes or forget as we have lot of works to do. His behaviour was too rude and also said that i am talking bull.
I am writing this feed back so others do not get trapped and waste their time with these unprofessionals.