Dear sir,
I have lodge a request to repair my washing machine vide id[protected] dated 27 may 2017. Job was off loaded to prince appliances and he visited for inspection and found that drum bearings and seal worn out and need to be replaced. He told that total expenditure will be around inr 2800/- + inspection charges inr 150-00. This charge was quite high but due to my neediness i accepted and ask him to repaired the machine. He opened the machine and changed the bearing, but while dismantling the machine he cut many of the electrical and control wires which was not required, i also object him in between but he told not in issue i will correct it. He completed the work near about night 1030 hrs. And said you run the machine it will work perfectly. Next day early morning i started machine but it was not working then i made complained then he said there is the problem in cards again expenditure will come about 2500 inr extra. I said one you examine the machine then you told only bearing is damaged nothing else. Then i started made complained house joy staff but till now they enquiring the thins no action has been taken so far.
Now i have question
1. I have paid hues money to change bearings and seal i. E. Inr 2950.00 but market prize almost inr 1100 to 1200 (Cost of two small bearings and seal worth inr 800+250 max.)
2. This defect occur during the assembling/disassembling of machine then why i should be accountable for.
3. Machine was inspected before taken over job and that time no card was faulty.
4. Now i have paid around inr 3000 but machine is still non ops.
No action so far from house joy. Resect early reply. Was this information helpful? |
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