[Resolved]  Housejoy.in — washing machine services: machine not received yet

Address:560099
Website:HouseJoy.in

Don’t have words for their pathetic services. Choose any other service but not housejoy.

I had given my washing machine for repair and it was promised to get serviced within 2 working days. Despite my regular follow ups with the customer support team, except for raising the complaint they are of no use. The technician guy who picked up my machine has not been answering or responding up on my call. Either busy not not picking it up. Such is the level of professionalism in them.
Infact this is heights o[censored]nprofessional-ism.
Despite the customer support giving you confirmation that the machine will be delivered on the same day there was no actual thing happening.

With all honesty! Don’t go for their services. Make a proper online check before opting their service.
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Feb 10, 2018
Complaint marked as Resolved 
HouseJoy.in customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2018
HouseJoy.in Customer Care's response
Hi,
Thank you for contacting HouseJoy.
We are sorry to hear about the trouble you had.
HouseJoy values your expectations and endeavors to meet them by connecting you with a seamless home service experience. This certainly sounds like a frustrating experience, let's make sure we follow up with you regarding this issue.
Please send us Job ID or mobile/Email Id registered to [protected]@housejoy.in. We will connect.
You may reach us on[protected] or email us at [protected]@housejoy.in For any complaint or inquiry. We will be happy to help.
Thank you 
Housejoy CS Team. 
Complaint comments 

Comments

I availed the service of plumber last week they corrected the assembly of the hand pump and change the valve didn't show the bill they chargedRs350 I think it is over charged I think it is time to rethink about calling your services in future

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    HouseJoy.in Phone
    +91 80 3351 2156
    HouseJoy.in Address
    HouseJoy SM Towers, #261, 3Rd Cross, Domlur, 2nd Stage, Bengaluru, Bangalore North, Karnataka, India - 560071
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