[Resolved]  Housejoy.in — without completing the work took the money

Address:600042

Carpenter name:- velu. G
Mobile number:- [protected]
Incident happened on:- 03 nov 2017
Job id:[protected]
Service requested for carpenter
The person came and visited our house for the refitting of single door - 1 nos & double door - 2 nos and gave a quote for rs 2000/-
We agreed for it and he started the work from the time he started the work the carpenter kept on complain like the door is not nice and the wood quality is also not nice.
The hole day he kept on speaking some negative things about the doors and without completing the work while at the evening and when i was not there at work he took rs 500/- as advance and promised us that the next day he will come and finish it but he didn't even responded properly he said that he got some other better work so after 2 days only he came..
Kindly refer the attachment photos what was the work he did he doesn't have the carpenter skill at all
1) he cut the door as his wish without taking the measurement do to which the height of the door got short and he tried to fix with another plywood
2) after fitting the door there was a lots of gaps at the joining even a person put his finger to open it up from the other side.
3) next the double door he fitted in a such a manner that we could not close the door properly..
4) everything what he gave us was mental stress saying negative things about the wood and etc.. He his not a skilled work..
5) he promised and took money from my parents without my knowledge
6) kindly refund the amount rs 500/-
Humble request do not have staff like this he don't even know how to talk to a customer he his a very rude guy. Train your staff to to speak to a customer

Without completing the work and without my knowledge he took the money from my parents who are very old its a kind of cheating...

Karthik. S
[protected]
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Jan 23, 2018
Complaint marked as Resolved 
HouseJoy.in customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2017
HouseJoy.in Customer Care's response
This certainly sounds like a frustrating experience, let's make sure we follow up with you regarding this issue. Please send us Job ID or mobile/Email Id registered to [protected]@housejoy.in. We will connect.
Complaint comments 

Comments

Appreciate your quick response.. And we have forwarded you the Job ID with my communication number.. Let us see what is the next course of action from your end...
HouseJoy.in Customer Care's response, Dec 23, 2017
Verified Support
Thank you for sharing the job details and we have replied and we will chase this up with respective and find out what went wrong and sort this out on a priority basis.
Person assigned from keerthana motors for vehicle service. He said will come around 4'o clock but he didn't come. Also i felt like house joy service is very worst.
Job id:[protected]
Job Id[protected]
Still the Complaint has not resolved by your end.. why are you trying to act your so genuine to your customer.. not received any kind of response.. do not cheat people and earn money... Instead of this you can beg and earn money.. you guys are Number 1 fraud people in the world...

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    HouseJoy.in Phone
    +91 80 3351 2156
    HouseJoy.in Address
    HouseJoy SM Towers, #261, 3Rd Cross, Domlur, 2nd Stage, Bengaluru, Bangalore North, Karnataka, India - 560071
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