Housing.com — Premium Plan purchased

Address:Haryana
Website:Housing.com

I took the Premium Package its been 10 days process was not started.
I called Swetha - [protected] she called daily 10 days for nearly 3 days until I paid the amount, after that payment she did not respond I have also sent messages asked her for next step but there is no response.
I was told Photos will be taken of the house but till now nothing has been done.The Features mention for the Premium Package were not at all started.
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