[Resolved]  Hp Gas — malpractice in delivery (our gas given to someone)

Address:	Udupi, Karnataka, 576101
Website:	myhpgas.in

Company info:-
Company name:- hp gas
Agency:- siddhi shesha shakti enterprises
Telephone no:[protected]

Customer info:-
Lpg id:- 2 [protected]
Customer no:- 601825

I had booked hp gas cylinder on 3 november 2018.
And got the gas booking no:- 505166
Later on 6 november 2018 i got a message saying that my gas cylinder has been delivered to me! But i did not get any cylinder.
What hp has done is, they gave away my cylinder to some local hotel or someone who pays huge money.
We later complained to them on 12 november 2018. And they told us that they will deliver it. Its been 18 days, but till date we have never recieved our refill.
They always do this sort of malpractice to earn some extra money in black and cause problem to us.
I need to give them stern warning and importantly give us our undelivered cylinder. How do they expect us to cook at home.

(We have already complained them in person, telephone and website but they have not resolved it)