Hp Gas — Meter reading

Address:

Mysore, Karnataka, 571105

I have Maruti Ertiga car (diesel variant, VDI model). I had filled diesel from your retail outlet (Srinandi corner, HPCL Valmiki-Hunsur Road, Mysore) on 18th January 2017 after my car showed the indication of "low fuel". Attached herewith the receipt from Srinandi corner (clearly showing my vehicle regn. no.).

They had filled diesel full tank and the volume in the indicator showed 52.67 liters. The tank capacity of my car is 45 liters with some fuel left in my tank. Normally after I fill my tank after the "low-fuel" indication in my car I could fill only to the maximum of 38 liters (top-up and not auto-cut-off). Also attached herewith the diesel which I had filled in BPCL fuel station on 23rd Jan 2017 after my car showed "low-fuel indication". I could fill oly 37.8 liters (top-up).

First, when the tank capacity of the vehicle is maximum of 45 liters and with some fuel left in my tank how could your retain outlet can fill 52.67 liters?

When I talked to the owner of the fuel station he told that the tank with 45 liters capacity can fill 10 liters more. He also asked me to remove the tank from the fuel and he will prove it correct.
No logical person can do this..The tank capacity of 45 liters cannot fill 53 liters.
Also, for the past four years I could not fill more than 38 liters after the "low -fuel" indication in my car.

You retail outlet had cheated me. Therefore, I request you to take stringent action against your retail outlet and reimburse my money (62.99 x 15 = Rs. 945).
If I didn't get any response from you I wish to take legal action (consumer complaint)

I HAVE REGISTERED ONLINE COMPLAINT WITH REGN. No. 16048504.

Attached herewith the receipt from your retain outlet as well as that from BPCL outlet. Also, attached herewith my RC book showing that my car is – Maruti Ertiga Diesel VDI model.