[Resolved] HP Hindustan Petroleum — new lpg gas connection issue

Balaji_mane

from Chennai, Tamil Nadu

Address:	Pune, Maharashtra, 411033
Website:	myhpgas.in

[protected]

Previous complaint number cas-132627-t4j8q6.

The hp gas officer who called me from number[protected]
Seemed in hurry to close the complaint without waiting for actuall resolution of issue. Above complaint was closed immediately whereas the the issue hasn't been solved yet.
My registration reference no with hpgas is : [protected],

I had registered online for new connection on 24 th november, physical documents verification was completed on 25th november however the application hasnt been processed any further for payment in order to release connection yet and there is this tremendous delay even after following up for 4 continuous working days.
Visited deistributor multiple times but everytime they tell it will be processed soon.
Nobody have any idea why there is so much delay or issue with process?

It seems hp is demoting online connection or hp's online process is so bad that its better to take connection offline?

I can not take new offline connection as well now as my name has been already been registered in your system.

New complaint number :
Cas-133177-d7y4m0

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Nov 28, 2019

Complaint marked as Resolved

I would like to Thank Mr Kamble Sir ( HP gas Pune office) who called from number 020 2621 3105 and helped me and Amrapali Gas agency (Dealer code 19623100) who coordinated with local distributor to make sure my registration proceesses further and personally giving attention in his busy schedule to resolve my issue as early as possible. Amrapali gas agency also made sure that they help me in best possible way to resolve issue asap and process my new gas connection with HP. Thank you very much to all the staff . My registration reference no with HPGas is : 3191005600001122,

Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.