[Resolved] HSP Media Network — Sms not delivering

dileepjain

from Chengalpattu, Tamil Nadu

Address:

533101

Absolutely fraud company. Every time we complain about service, they are not resolving our problem. They ask me that we took low periory sms packs so if you want otp like high periory sms packs you pay us extra amount. But problme is same. After they that resolve your problem so i trust them and again recharge sms pack but whenever i complain they are saying same answer. Sender reports showing that sms is delivered but actually not delivered. But ban on this type company and please told company to refund our amount.

Dileep jain

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May 18, 2017

Complaint marked as Resolved

HSP Media Network customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2017

HSP Media Network Customer Care's response Hello,

My dear client is abusing us and our female employees and threatening us also doing fraud with us so we have blocked him and we cannot allow to misuse our services or use any cheap behaviour.

We will be legally suing my client as my client is giving badwords to our female employees.

We would like to inform all the you have misused the sms by spamming and as per TRAI Rules and our policy we cannot entertain you for such fraud activities.

Please dont put up things on your baseless claims and we have delivered and always commited for our serives.

We have more than 5000 happy customers working happily with us.

Please contact us for any of your queries we are always here to support you.

Have a nice day.

Thanks,
Madhresh Desai