[Resolved] HTC — 1)Cold & Irresponsible attitude of customer care executive. 2) Dialer log and contact list not responding.

ankit0811

from Kolkata, West Bengal

Address:	Howrah, West Bengal, 711204
Website:	www.htc.com

I bought an HTC 820G plus one month back. The dialer log and contact list has not been responding properly even on reinstalling the software done by HTC's service center. On trying to contact customer care an executive named Bipin from Bombay; instead of listening to my problem tried to cross me on every sentence. Such a lack of etiquette I have never come across in any company's executive. Seems like HTC India hires any english speaking fool to be a customer care executive.

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Jan 11, 2016

Complaint marked as Resolved

1. Received the call from customer care for redressal of irresponsible behavior of the executive. 2. At the service center I was told that there was some software issue which has been resolved, also phone servicing been done. Hope that the same problem does not occur again.

HTC India customer support has been notified about the posted complaint.