HTC — Bad customer service. It has been a month and i have not got my phone back.

Address:

Ghaziabad, Uttar Pradesh

My Htc desire 816 fell off my hand and the display broke.I submitted my phone on the 10-11th of July at the Laxmi Nagar service centre.I got a call for my confirmation to repair my phone on the 20th'july. I gave the confirmation and they said that i'll get my phone within a week.i got no call till the 1st of august, so i called back again.The service centre guy asked me to call on the customer care. I called on the customer care where they told me that i'll get my phone by the 10th of august. Then i again called the customer care on the 9th of august to track my phone as i had already faced a lot of delay. Today i got to know something new .The customer care Guy told me that now i'll be receiving my phone on the 14th. So in all, i have been quoted 3 different dates by the Htc people. I have never seen such level o[censored]nprofessional behavior in my life. Following the same, now i don't want my phone to be repaired and want it back in it's initial condition as soon as possible. It has been a month and HTC has not been able to change my phone's display.