HTC — Complaint against hopeless service delivery by HTC

Address:

Bangalore, Karnataka

Had given my HTC phone to the authorised HTC Service center for repair and i got the receipt stating that i would recieve the phone in 10 days time and the estimated cost mentioned was 4900 rs. But then i received the phone only after 20/25 days and i had to go all the way to the service station itself to make enquiries about the status of the repair as calls made to the phone numbers mentioned in the receipt were not being answered. There was so much inconvenience caused due to this as i had to leave my work and be there at the service center located in jayanagar Southend, Bangalore to make enquiries and apparently the service centers qwork only between 10.0 and 6.00 so it is a nuisance for working professionals. And the worst part is that even after so much nuisance i finally got the phone and i still havent received any acknowledgement/receipt/bill explaining the service cost/charges. When in got back the phone i asked for the bill and i was told an e-bill would be sent to my email id the following day but i havent received any bill. Kindly do ther needful and as a result of the above mentioned hassles and hopeless service delivery by HTC I want a total refund of my money.