HTC — Complaint against the htc service centre.

Address:

New Delhi, Delhi, 110059

I gave my htc one m8 eye (Imei : [protected]) for repairing at htc service centre ( ¼, najafgarh road, tilak nagar) at 09/04/2016. Due to camera, hanging & heating problem and service centre executive prepared my mobile repairing job sheet and told me we will check it and after that we will call you. Since, my phone is in warranty period, not even a single call i received from them. I call many times but they gave dates and said that sir, htc is not providing parts to us for your device. They gave excuses at every call. Then i visited on 05/05/2016 htc service centre and i said to executive, i want my phone back and please make a note that no parts available in the service centre and sign and stamp it. I received my phone on 05/05/2016 as earliest condition.

· 1.No problems were solved.

· 2.Carelessness of service centre & very unprofessional service i ever saw.

Please take necessary steps on this service centre.

I was highly disappointed by the service provider officers at the centre.

Regards
Vikas joshi
+91 [protected]