HTC — Contacted HTC Support and the Service Center and dissatisfied with the outcome

Address:

Gurgaon, Haryana

I own a HTC Desire 616, i gave it for service to TVS Electronics Ltd.(Unit No. 105, 1st Floor, DLF Grand Mall, DLF City, PH-2, Gurgaon, Haryana-122001) on[protected]. The phone had a display related problem so they kept my phone for a change of display.Initially they said we will take 10 days to get this done but they put expected RTN date :[protected] . Now, when i ask them the status of my phone they say that the display isn't available. Its been 10 days and i have called them nearly 20 times but they have only one answer spare part not available.First they said we dont have display with us so we have requested to our Chennai Center and now they say it will come from Taiwan. It will take 10 more days. They tell me all the bull and not the actual thing. And i am fed up with all this non sense. I also raised my concern with HTC Support they too didn't take an action. These services that are provided by you are horrible. Its now affecting my day to day work. I dont expect this type of service quality from HTC its pathetic.Please look into this.