HTC — Damaged Mobile Handset

Address:

Ahmedabad, Gujarat

Dear Sir, I have had purchased a HTC handset. Initially it worked nice but within three months it started leaving its color and by forth month color almost left the body. I had purchased this mobile on 14th of February in this year. I lodged a complain on 11th of June of the same year. Executives from service center had assured me that I would get my problem solved within 10 days. They had assured me that I would get a body cover in replacement. They had provided me a number[protected] to know the status. Almost one month has passed but I have neither got any call from them nor they receive my call. I have tried so many times but got no response. I am a journalist and this is the first time when I happened to go through a completely nonprofessional and worst experience with HTC, which has showcased its image as a professional one. Finally I am here to write you this complaint email. I have attached two images (Bill and Token Number of the complaint date) herewith for your kind reference. Hope to here you soon. My contact number is[protected]. Best Wishes, *Aniruddhsinh Parmar* Reporter, Sandesh, A Newspaper