| Address: | Gautam Buddh Nagar, Uttar Pradesh |
Hi all, I bought HTC desire 820 in the month of jan this year, I used to think this is the best phone in this range, 21-25k. To my surprise firstly its earphones went dead just after two months of buy, which I have to replace. After 5 months, one of its slim slot stopped working.Moreover HTC has one of the pathetic services, when I went to one of its service centres in sector 18 noida, the working staff(ladies all) seems to look more concerned about their homely affairs and unfinished pizzas lying professionally on the working table.When one of the waiting customer pointed out, their clear instructions for him was to come another day.Leave English (that seems to be a hell lot of task), they were uttering some strange language, may be wild form of Hindi. The service centre name is Satyam communications noida. Moreover they ask me to wait for 22 days, till the phone is fully repaired My question to HTC CEO @Cher wang is, can you afford living without your phone even for a day? The service centre staff gave me a tracking number too, and asked me to continuously check the status, but to my surprise again, they have not even registered this number it says no match found when you go for it, when you dial their service centre number you have to enter long queues, which even exists for an hour some time. My ticket number is 15INA[protected] I want somebody to get back to me asap. I will even make sure that none of my friends go for HTC in the near future and am even planning to tag them all soon . Was this information helpful? | 
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