HTC — Defective earphone jack rectified on 14-12-15 vide ticket no 151na[protected] at the same time mobile was not working

HTC desire 616 duel sim purchases on 19-02-15 the HTC service authorities was installed the soft ware in 3 times with fault without billing and one time complaint with authorised nest the year phone jack complaint on 30-11-15 and the complaint status was not intimated the call centre authorities as on 14-12-15 I approached the call centre from machilipatnam to Vijayawada near 80 km distance.the complaint was rectified the authorities and sim installed the hand set was auto restart this complaint was not in first time the mobile auto restart in 4 times. Hence it is requed to change the mobile with new one. Auther wse I approached in court. Hence it is once again sympathically and change the new one.