HTC — Display abnormally

Address:

Kolkata, West Bengal

Model name- htc desire 526 dual sim imei no [protected] cost- 12900 rs. Respected sir, i purchased this set on 14 april 2014 after use 3 months. I take it to the service center under the warranty & inspection the mobile after inspection told me display panel was defected. I want to replace this set as i am tired of taking it to call of your customer care but network error cause phone was disconnected.
So i will request you please give me the approval for replacing the phone over the mail for our better relation. My email id [protected]@ayhoo.Co.In & my mobile no-[protected].

Note that handset is deposit your service center & inquiry no - q8s[protected] dt.10.07.2015

Your early action is highly appreciated by me.

Thanking you
Vishal sharma
Kolkata